Last updated: 1/30/2026
By using the Florida Care Connect website ("the Website"), you agree to be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, please refrain from using the Website.
You must be at least 18 years of age or have the legal capacity to enter into a contract in your jurisdiction to use this Website. If you are under 18, you must have parental or guardian consent.
Some areas of the Website may require account registration. You are responsible for maintaining the confidentiality of your account information and agree to accept responsibility for all activities that occur under your account.
You may access and use the content on the Website for personal, non-commercial purposes only. You may not modify, reproduce, or distribute any content without written consent from Florida Care Connect.
Your use of the Website is also governed by our Privacy Policy. Please review this policy to understand our data collection and usage practices.
Florida Care Connect provides an SMS/text messaging program to keep you informed about important updates, alerts, and promotions.
Users who opt-in to the SMS program may receive:
Service alerts and notifications (e.g., appointment reminders, account updates)
Promotional offers and marketing messages related to Florida Care Connect services
Event notifications and enrollment confirmations
Customer support and assistance messages
You can cancel the SMS service at any time. Just text "STOP" to (786) 933-6338. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at [email protected] or (786) 933-6338.
Carriers are not liable for delayed or undelivered messages.
Message frequency may vary but typically includes 2–3 messages per month. Standard message and data rates may apply depending on your mobile carrier. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
If you have any questions regarding privacy, please read our Privacy Policy: https://floridacareconnect.com/privacy-policy
All content and materials on the Website, including but not limited to text, images, videos, and logos, are owned by Florida Care Connect and are protected by intellectual property laws. You may not use, reproduce, or distribute any materials without prior written consent.
When using the Website, you agree not to:
6.1 Violate any applicable laws or regulations.
6.2 Infringe upon the rights of others, including their intellectual property, privacy, or publicity rights.
6.3 Post or transmit any content that is defamatory, offensive, or harmful to others.
6.4 Attempt to gain unauthorized access to the Website or its systems.
The Website may contain links to third-party websites or services. These links are provided for your convenience, but Florida Care Connect does not endorse or control these websites. We are not responsible for their content, privacy practices, or any consequences of using these websites.
Florida Care Connect reserves the right to terminate or suspend your access to the Website at any time, with or without cause, and with or without notice.
Florida Care Connect is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website, even if we have been advised of the possibility of such damages.
We may modify these Terms and Conditions from time to time. Any changes will be effective immediately upon posting on the Website. It is your responsibility to review the Terms and Conditions regularly.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: (786) 933-6338