Last updated: 1/30/2026
Welcome to the Florida Care Connect website ("the Website"). At Florida Care Connect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, disclosure, and retention of your data when you interact with our Website. By using the Website, you consent to the practices described in this policy.
We may collect various types of information from you, including:
Name
Contact information (email address, phone number, mailing address)
Date of birth
Gender
Nationality
Educational history
We collect information that your browser sends whenever you visit our Website. This may include your IP address, browser type, browser version, the pages you visit, the time and date of your visit, and other statistics.
We use cookies to improve your experience on our Website. You can choose to accept or decline cookies. Please refer to our Cookie Policy for more information.
We use your information for the following purposes:
To provide the educational services and information you request, including admissions, course enrollment, and event registration.
To communicate with you, respond to your inquiries, and send important updates, such as changes to our policies or services.
Florida Care Connect offers an SMS/text messaging program to keep you informed about important updates, events, and services.
Opt-In Process: You may opt-in to receive SMS messages by providing your mobile number during registration, enrollment, or by texting a designated keyword to our short code.
Message Frequency: Message frequency may vary but typically includes service updates, appointment reminders, and promotional offers.
Opt-Out: You may opt-out at any time by replying "STOP" to any message you receive. After opting out, you will no longer receive SMS communications, except for legally required notices.
Help: For assistance, reply "HELP" to any message or contact us at [email protected].
Charges: Standard message and data rates may apply depending on your mobile carrier.
To improve our Website, we may use your information for research and analytics to understand how our users interact with our content and services.
With your consent, we may use your information to send you promotional material, newsletters, or information about our events, programs, and services.
To comply with legal obligations or protect our rights, privacy, safety, or property, and that of our users.
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
We may engage third-party service providers to assist us in delivering our services, and they may have access to your information for that purpose.
We may disclose your information when required by law or in response to lawful requests by public authorities.
In the event that Florida Care Connect undergoes a merger, acquisition, or sale, your information may be part of the transferred assets.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Florida Care Connect takes data security seriously. We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of your information.
You have certain rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at: [email protected]