A Better Way to Stay Visible, Verified, and Connected With Families and Case Managers
Licensed facilities across Florida use Care Connect™ as a centralized visibility and placement support system that helps them keep beds filled, stay compliant, and receive verified referrals without the chaos of outdated outreach methods.
Here’s how the system works from the provider side.
1. Providers Join the Care Connect Network
Facilities create a profile in the Care Connect Provider Portal with:
- License information
- Bed availability
- Care levels offered
- Behavioral capabilities
- Photos and descriptions
- Contact information
This creates a verified profile that hospitals, case managers, and families can trust.
2. Providers Update Their Vacancies in Real Time
Inside the portal, facilities can:
- Add or remove open beds
- Update room types (shared vs private)
- Mark specialty care openings
- Set preferred intake hours
- Indicate emergency placement availability
This improves match accuracy and helps the right families find the right facility faster.
3. Providers Receive Verified, Pre-Screened Referrals
Care Connect sends providers:
- Non-clinical details
- Level-of-care needs
- Mobility and supervision needs
- Location preference
- Family contact info (with permission)
This allows facilities to accept or decline quickly based on:
- Fit
- Availability
- Licensing scope
No cold leads.
No unqualified inquiries.
Everything is pre-screened.
4. Providers Respond With a Simple Yes or No
Facilities can respond instantly through:
- The Provider Portal
- SMS
- Mobile notification
This creates fast communication without endless phone tag.
If a provider accepts:
They’re connected directly with the family.
If a provider declines:
The referral moves to the next best fit.
5. Providers Connect With Families or Guardians
Once a provider accepts a referral, they can:
- Schedule tours
- Complete their own intake
- Share pricing and availability
- Coordinate move-in plans
- Communicate through Care Connect tools (optional)
Everything stays between the family and the provider.
Care Connect simply makes the connection happen smoothly.
6. Providers Gain Visibility Across Florida
Through Care Connect, providers gain:
- Visibility to families searching online
- Visibility to hospitals and rehab centers
- Visibility to case managers seeking safe placements
- Visibility inside our verified directory
- Visibility through Suzie AI’s automated matching engine
Facilities that stay active and responsive get more opportunities.
7. Providers Can Upgrade for More Exposure (Optional)
Some providers choose to enhance their visibility through:
- Verified Provider status
- Priority placement listing
- Featured vacancies
- Multi-facility support tools
- Vacancy Boost notifications
Upgrades are optional, but many choose them to increase occupancy and stay competitive.
8. Providers Stay Compliant Without Any Risk
Care Connect is built around strict legal boundaries that protect providers:
- No payment is ever required for hospital-originated cases
- Referrals are non-clinical and AHCA-aligned
- Providers only pay for marketing, visibility, and network tools
- No kickbacks
- No influence on clinical decisions
- No pressure to accept cases they can’t serve
This allows providers to grow without violating Florida regulations.
9. Providers Receive Support From Care Connect
Facilities never navigate the system alone.
Care Connect offers:
- Vacancy optimization guidance
- Licensing & compliance reminders
- Marketing support tools
- A direct support team
- Provider Relations Representatives
- Fast responses through Suzie AI
We treat providers as partners, not transactions.
10. Why Providers Love Care Connect™
More qualified referrals
You only receive cases that match your care level.
Less guesswork
Families come pre-screened. Bed availability is known. Needs are clear.
Less administrative friction
Suzie AI automates intake, communication, and routing.
Better occupancy
Real-time visibility increases your chances of filling beds consistently.
Zero compliance risk
Your relationship with Care Connect is strictly marketing and visibility based.
Statewide exposure
Hospitals, families, and agencies all use the Care Connect ecosystem.
In simple terms:
Care Connect™ helps providers fill beds faster, with better-fit residents, less confusion, and no compliance headaches – all while giving families and hospitals a trusted system to navigate care safely.