A Faster, Safer, Stress-Free Way to Find the Right Care for Someone You Love
When someone you love can no longer live safely at home, the search for the right care option becomes overwhelming fast.
Most families don’t know where to start, who to trust, or which facilities are truly safe.
Care Connect™ exists to give families clarity, support, and peace of mind during one of the most stressful times in life.
Here’s exactly how families use the system.
1. You Tell Us What Your Loved One Needs
Families can start in any way that feels comfortable:
- Call us
- Text us
- Submit a care request form
- Speak with Suzie AI (24/7)
- Chat with a real Care Connect team member
We ask simple, non-medical questions to understand:
- What level of supervision is needed
- Whether there are mobility or cognitive concerns
- Your preferred location
- Budget range
- Cultural or personal preferences
- Any special care needs (memory care, behavioral, APD, etc.)
You don’t need to know the “right” terminology.
You just tell us what’s going on in your own words.
2. We Listen, Guide, and Support You
Most families say the same thing:
“I didn’t even know what questions to ask.”
Our team helps you understand:
- The different types of care
- What each facility can and cannot provide
- What to avoid
- What matters most for safety and quality
- What options fit your loved one’s needs
You’ll feel guided, not pressured.
3. We Match You With Licensed, Verified Facilities
Care Connect only works with:
- Licensed providers
- AHCA-compliant facilities
- Verified locations
- Facilities we’ve screened
We check:
- Current vacancies
- Care capabilities
- Supervision levels
- Safety and compliance history
- Appropriate fit for your loved one
No guessing.
No outdated information.
No unsafe placements.
4. You Receive a Shortlist of Real Options
Instead of 100 confusing choices, you get:
- 2-4 facilities matched to your loved one’s needs
- Confirmed availability
- What they offer
- Photos and descriptions
- Contact information
This turns chaos into clarity.
5. We Help You Schedule Tours and Ask the Right Questions
Care Connect supports you through the decision-making process by helping you:
- Schedule tours
- Prepare questions to ask
- Understand pricing structures
- Compare your options
- Feel confident in your decision
You never have to figure this out alone.
6. You Stay Informed Every Step of the Way
Families receive:
- Text message updates
- Phone call updates
- Email confirmations
- “Next step” guidance
- Follow-up support
You always know what’s happening and what comes next.
7. If You’re Coming From a Hospital, We Work With Your Case Manager
If the hospital or rehab center is involved, we coordinate the non-clinical details and update the discharge planner so the transition is smooth and fast.
Nothing falls through the cracks.
8. If You’re a Private Family, You Can Access Our Premium Placement Program
For private-pay families who come to us directly, we offer:
- High-touch concierge placement
- Priority assistance
- Customized matches
- Full transition support
- Real estate guidance if home sale is needed
- Additional services and resources
(This pathway is always optional.)
9. You Make the Final Choice
Care Connect gives you clarity, safety, and support.
But you always make the final decision.
No pressure.
No steering.
No hidden motives.
No “kickbacks.”
No surprises.
Our only goal is to help your loved one land somewhere they’ll be safe, comfortable, and cared for.
Why Families Trust Care Connect™
Safe
Only licensed, verified facilities.
Fast
We respond within minutes, not days.
Compliant
Hospital-originated cases are free.
Private-pay cases are clearly separated.
Human
Real people. Real conversations. Real support.
No Confusion
We guide you through every step.
No Hidden Fees
No surprises. No agenda.
No Guesswork
We do the searching so you can focus on your family.
In simple terms:
Care Connect™ gives families the clarity, confidence, and support they need to make one of the most important decisions of their lives – without overwhelm, stress, or confusion.